Updated: Jun 3, 2020
Even if you can't be with someone in person, it is important to put a face to your words. Utilizing a video first mantra will assist lawyers in maintaining a close relationship with their clients, which allows for the openers necessary when lawyers are dealing with sensitive issues like end of life planning, divorce, or custody issues.
With stay-at-home and social-distancing orders becoming the norm, it is clear that our professional lives are affected. Many law firms have the technology and processes in place to allow their staff to complete paperwork from home. However, those in the legal profession have an instinct to engage with others, including clients and co-workers. Most of us do this face-to-face, but right now it is impossible and in some places against the law.
How can remote attorneys and workers use technology to feel engaged and make sure paying clients feel the same? One way is to ensure that everyone is making use of technologies they are already engaged with. 64 percent of all Americans currently own an iPhone, iPad, Mac, Apple Watch, or iPod product. FaceTime is the most popular video chat app used in America today. Everyone from children to grandparents and everyone in between generally has used this app to see or speak to a friend or loved one.
There are now legal practice management software systems that allow attorneys to:
Send FaceTime Invite – Send a message with a link to invite your client or other parties to initiate a FaceTime call.
FaceTime - Make video calls from your iPhone or iPad with clients and other parties.
FaceTime & Time Record – When you've completed the video call, a time entry screen will be displayed with the duration and amount automatically generated.
This unique software ensures that even the most tech-averse client or co-worker you have can remain engaged in your business. One-of-a-kind FaceTime integration is exclusively offered by LEAP, through its best-in-class mobile app, which is available at no cost to LEAP users. LEAP is a true cloud legal practice management software, which includes document management, accounting and billing, and a court form library with document automation in one system for one price.
Find out how to make Facetime part of your business best practices today. Speak to a legal practice management advisor for free!